Custom AI & automation · Built and run for you
Add $30K+ MRR. Without hiring additional staff.
AI that runs your operations and delivers the service you sell. Built and run by us. Approved by your team.
01The service you sell
Sell more.
Hire less.
We automate the work your clients pay you for. Your experts stay on every deliverable. Your revenue stops waiting on your headcount.
- 01
AI does the delivery
Reports, audits, content, designs, analyses, produced by AI, to your standard.
- 02
Your experts sign off
Every deliverable passes a person before a client sees it.
- 03
Growth stops meaning hiring
Each new client adds margin, not payroll.
- Agencies
- Consultancies
- Accounting firms
- Law firms
- Recruiters
- Clinics
- E-commerce
- Coaches
- Real estate
- Education
02What we automate
You name it.
We automate it.
Sales, marketing, delivery, finance, support, hiring, even the service you sell. If your team does it on a screen, AI can do it. Try it.
Same team. More clients.
- Deliver the service we sell, with AI doing the work. Same team. More clients..
- Post on LinkedIn every day, in my voice. Daily presence. Zero writing..
- Answer every call, day or night, and book the job. No call goes unanswered.
- Reply to every new lead within a minute. Every lead, answered fast.
- Send a tailored proposal after every sales call. Every call, a proposal.
- Onboard every new client without lifting a finger. Onboarding on autopilot.
- Turn every webinar into a month of content. 1 recording → 21 assets.
- Clear my inbox before I wake up. Inbox zero, every morning.
- Close the books without the late nights. Month-end, minus the scramble.
- Read every contract before anyone signs it. Nothing signed unread.
- Answer every customer, in their own language. Every language, every hour.
- Screen every applicant by Friday. No CV left unread.
- Brief me every morning at seven. The business in 3 minutes.
- Shoot one product photo. Get the whole listing. One photo → a full listing.
- Keep every project on track, and every client updated. Nothing slips.
- 01Revenue
- LinkedIn posts
- AI sales agents
- 24/7 voice receptionists
- Lead research
- Personal follow-ups
- Proposals
- Cold outreach
- Newsletters
- SEO articles
- Ad creatives
- Webinar clips
- Win-back campaigns
- 02Delivery
- The service you sell
- Client reports
- Audits & analyses
- Client onboarding
- Project updates
- Meeting notes → tasks
- Deliverable QA
- Research briefs
- Scheduling & dispatch
- Translation
- Product photo studios
- Contract review
- 03Back office
- Bookkeeping
- Invoice processing
- Month-end close
- Payroll prep
- Compliance checks
- Purchase orders
- Inventory forecasts
- Support copilots
- Company knowledge brains
- Hiring pipelines
- Morning briefings
- Live dashboards
- 01Every format
- Text, PDFs, spreadsheets, images, video, audio, even handwriting.
- 02Every system
- Your CRM, inbox, accounting, drives and databases. Even tools with no API.
- 03Every decision
- AI does the work. Anything that matters waits for your team’s OK.
- 04Built for you
- We design it, build it and run it. Your team never touches a workflow.
Bring us your hardest process.
After the mapping, you’ll know exactly what we’ll build, and what it frees up.
Examples are illustrative · Every build is scoped in the mapping
03The problem
You built a business. Not a second job.
- The same tasks eat every week.
- Revenue grows. So does the workload.
- Every new client means another hire.
- Step away for a week, and things stop.
04The cost
Put a number on it.
What manual work costs you every month. Your numbers, any size of business, no sign-up.
You
Drag, or tap a number to type it
What you’d bill for it, or what your best hour brings in.
Your team
Fully loaded: pay plus taxes, benefits and overhead.
Lost to manual work, every month
$10,920
That’s $131,040 a year.
- Hours lost a month
- 156 h
- Full-time equivalent
- 0.9 people
- Your time, a year
- 15.6 weeks
Simple arithmetic on your own inputs: hours × hourly value × 4.33 weeks, with team cost fully loaded. It isn’t a promise. It’s the size of the problem. The guided mapping finds your real number.
05The mapping
Every seat. Mapped.
One guided week. Every role, yours included. We find what to automate first, and what it’s worth.
- Every seat
- The owner’s included
- ~1 week
- Guided, on one shared sheet
- Your number
- What it’s worth, in dollars
06How it works
Map. Build. Run.
About 90 days from the first call to a system that runs. Simple builds move faster.
A real conversation about how your business runs today.
- With a dedicated Immead specialist
- Video call, any open slot
- No pitch, no prep needed
- 01
Free callMap
A real conversation with a specialist. Fit first. No pitch.
Free callConfirmedA real conversation about how your business runs today.
- With a dedicated Immead specialist
- Video call, any open slot
- No pitch, no prep needed
- 02
OnboardingMap
You commit. Your specialist sets everything up. One direct line, one place.
OnboardingIn progress- Agreement signed
- Deposit received
- Dedicated specialist assigned
- Direct group opened
- Mapping sheet sharedNext
- 03
MappingMap
One guided week, seat by seat. We find the work to automate, and what it’s worth.
Mapping sheetWeek 1SeatRepetitive taskh / wkOwnerChasing unpaid invoices4Office managerChasing unpaid invoices3SalesCopying leads into the CRM5SupportAnswering the same questions6Same task, two seats → one build, not two
- 04
BuildBuild
Agents, automations and your review console, built inside your tools, tested until they work.
BuildFrom the mappingInvoice-chasing agentXero · GmailTestedLead → CRM syncForms · HubSpotTestedSupport answer draftsHelp deskBuildingYour review consoleOne screenQueuedBuilt inside your tools, tested on your real cases.
- 05
LiveRun
It goes live only with your sign-off.
Ready to go liveAwaiting you- Tested with you until it genuinely works
- Your team walked through it
- Retries, fallbacks and error alerts built in
Your sign-offApprove & go live - 06
RetainerRun
Monitored, fixed and improved every month, as your business changes.
System healthMonitoredLead follow-upHealthyInvoice remindersHealthyAI inbox triageFixed · 09:12Weekly reportHealthy
07Your stack
Your tools. One system.
300+ tools, from HubSpot to QuickBooks. In 99% of cases we build inside the ones you already use.
Try:
Slack
Google
Salesforce
Make
Gmail
Google Calendar
LinkedIn
ClickUp
Pipedrive
Google Drive
Jira
310+ tools · one system
08Why Immead
Not a VA. Not software. A system.
Where the usual fixes break.
Diagnoses the actual problem first
Immead
Yes, the mapping comes before any build- Hiring a VA
- Executes what already exists, broken or not
- Buying software
- No, you configure it
- Doing it yourself
- Only if you have the time to step back
Combines workflow automation and AI
Immead
Yes, every business we’ve mapped needed both- Hiring a VA
- No
- Buying software
- Rarely, picks one
- Doing it yourself
- Rarely, same
Automates the service you sell
Immead
Yes, delivery included- Hiring a VA
- No, it adds headcount
- Buying software
- Rarely, built for the back office
- Doing it yourself
- Only if you can build it
Your time required
Immead
Guided, ~1 week, upfront- Hiring a VA
- Ongoing management, indefinitely
- Buying software
- Setup, plus permanent upkeep
- Doing it yourself
- All of it
Who owns it when it breaks
Immead
We do, as part of the retainer- Hiring a VA
- You
- Buying software
- You
- Doing it yourself
- You
09Who it’s for
Built for owners who are ready.
Proven revenue. Big ambition. Too much of it still done by hand. Not an industry. A situation.
Built for
- Profitable and cash-flow positive
- Stuck running operations, or ready for more MRR
- Growth that shouldn’t mean more headcount
- Ready to invest: money, and a little time early on
Not built for
- Pre-revenue, or still testing an idea
- Looking for an agency to run your ads
- Shopping for a cheap tool or a quick hack
- Hoping to never look at it. It’s done for you, not without you
10Our commitment
We stay until it works.
Guarantees hedge uncertainty. We remove it: fit first, mapping second, build last.
- We adjust itTuned until it fits how you actually work.
- We rebuild itWrong approach? We redo it. No extra charge.
- We stay on itDirect access to the team that built it. No ticket queue.
We limit how many businesses we take on.Not bandwidth.Attention.
/ Mark & Anna Mako, owners
11The owners
The people behind Immead.
Mark and Anna Mako own Immead. A dedicated specialist runs your call and builds your system to the standards we set.
Yes. A real conversation, not a pitch. It confirms fit. The guided mapping comes after.
Anything your team does on a screen: sales, marketing, delivery, finance, support, hiring. Where a step needs judgment, AI prepares it and a person decides.
Often, yes: the reports, audits, content or analyses your clients pay for. AI produces the work, your experts review it, and you can take on more clients without hiring.
Two places: capacity you win back from manual work, and new revenue you can take on once delivery stops depending on headcount. It scales with the size of your business. Smaller companies start lower, larger ones go well past it. The mapping gives you your number.
Because the mapping is real, guided work. The call confirms fit; the deposit makes the work worth doing properly.
Yes. Most of what we build frees up the owner’s own time first, team or no team.
Monitoring, fixes and improvements as your business changes, plus direct access to your specialist.
13Your first step
Let’s add your next $30K+.
One free call. You leave with a clear plan: what we’d automate first, and what it’s worth.
- Free
- No pitch, no pressure
- A real conversation